Yes. Our products are designed for pet care and hygiene and are made with quality ingredients, thoughtfully developed for everyday use. We always recommend following the usage instructions indicated on each product.
At Bella Pet, we use naturally sourced ingredients and high-quality components, carefully selected to provide effective cleansing and proper care for pets’ skin and coat.
Yes. In addition to our online store, Bella Pet is also available on Amazon, Mercado Libre, and Shein, where we offer our products with the same quality, care, and commitment.
Shopping through these platforms allows you to choose the option that best fits your preferences, payment methods, and shopping experience.
No. Bella Pet products are not medications and do not replace veterinary care. They are intended for the daily care and hygiene of pets.
Making a purchase at Bella Pet is simple and quick.
To make your experience easier, we provide step-by-step guides based on the device you use:
Shopping from your phone:Â Check our guide to easily complete your purchase from your mobile device.
Shopping from your computer:Â Follow the step-by-step instructions to complete your purchase from a desktop or laptop.
Our products are formulated for dogs and cats. If your pet has a specific condition, sensitive skin, or is under veterinary treatment, we recommend consulting your veterinarian beforehand.
Yes. We ship throughout Mexico using third-party courier services.
Orders are processed within 1 to 2 business days. Estimated delivery time is 3 to 7 business days, depending on the destination and courier service.
Once payment has been confirmed and the order has been processed, modifications or cancellations are not possible. We recommend carefully reviewing your information before completing your purchase.
Exchanges or refunds are only considered if the product is returned to our facilities sealed, unopened, unused, and in its original packaging, following a prior review.
Returns are not accepted for opened, used, or damaged products.
Once the order has been handed over to the courier service, Bella Pet is not responsible for damages caused during shipping. We recommend inspecting the package upon delivery and reporting any issues directly to the carrier.
Your personal data is handled in accordance with our Privacy Notice, implementing administrative, technical, and physical security measures to protect your information.
You can contact us through the available contact channels on our website. Our team will be happy to assist you.
